GUIDE FOR YOUR APPOINTMENT

What to expect during appointment?

What are the process?

What are the applications needed?

New patients are required to complete the intake request form

Appointment Process

If in-network, we will offer an appointment date and all the forms needed for the appointment

Failure to submit 24 hours before the appointment, will be automatically cancel/reschedule

After you submit, you’ll get an email letting you know if your insurance is in-network. If not, we also offer a self-pay option.

APPLICATIONS WE WILL USE

SPRUCE APP (Telehealth appointments)

Spruce is a secure telehealth app that makes it easy for providers and patients to communicate through messaging, video calls, and file sharing. It helps streamline care, keep conversations organized, and ensure HIPAA-compliant communication.

Headway is a platform that connects patients with mental health providers who accept their insurance, making it easier to find care and book appointments online.

This will also be our billing platform, where your visit will be processed. Please set up your account before your appointment to help avoid any billing issues.

HelloAlma is a platform that helps patients easily find licensed mental health providers, check insurance coverage, and book appointments—all in one place.

This will also be our billing platform, where your visit will be processed. Please set up your account before your appointment to help avoid any billing issues.